A leading travel consultancy is seeking a Customer Experience Consultant to join its remote team. In this role, you'll guide clients through the trip preparation process, assisting them from initial requests through confirmations. This position offers flexible scheduling and emphasizes strong communication skills along with a detail-oriented approach. Preferred candidates will be 18 or older, authorized to work in several regions, and able to work independently. Opportunities for advancement into advisory roles are available.
Qualifications
Strong interpersonal communication skills with a service-focused mindset.
Reliable organization and attention to important details.
Comfort working independently in a virtual environment.
Responsibilities
Communicate with clients to understand preferences and planning priorities.
Help coordinate travel arrangements including accommodations and activities.
Provide timely updates regarding reservation progress.
Skills
Interpersonal communication skills
Reliable organization
Attention to detail
Job description
A leading travel consultancy is seeking a Customer Experience Consultant to join its remote team. In this role, you'll guide clients through the trip preparation process, assisting them from initial requests through confirmations. This position offers flexible scheduling and emphasizes strong communication skills along with a detail-oriented approach. Preferred candidates will be 18 or older, authorized to work in several regions, and able to work independently. Opportunities for advancement into advisory roles are available.