Remote | Travel Customer Support

Destination Careers; United States; À distance; USD 50 000 - 65 000; Temps partiel

Avantages offerts par ce poste

Remote work

Flexible schedule

Training program

Performance incentives

Travel perks

Résumé du poste

Destination Knot is expanding its remote Travel Customer Support team and seeks a friendly, proactive representative to assist clients with inquiries and bookings. You’ll help plan holidays, flights, resorts, and cruises while delivering a smooth client experience.

Remote role with flexible scheduling, training, and incentives. Prior travel experience is helpful but not required; strong communication and organization are essential for success.

Qualifications

• Excellent communication and interpersonal skills.
• Prior experience in customer service or travel is helpful but not required.
• Strong organizational and time-management abilities.
• Comfortable working independently in a remote setting.
• Must be 18+ with internet access and a computer.

Responsabilités

• Respond to client questions via email, phone, and online platforms.
• Support travel bookings for holidays, flights, resorts, and cruises.
• Provide friendly, professional service throughout the client journey.
• Research and present travel options tailored to client preferences.
• Maintain client records accurately and securely.

Connaissances

Communication

Time management

Organizational skills

Remote work

Independence

Description du poste

About Us

Destination Knot is a growing travel agency dedicated to helping clients design stress-free and memorable travel experiences. We provide our team with training, resources, and ongoing support to thrive in the travel industry.

Role Overview

We are hiring enthusiastic individuals in the UK to provide remote customer support for our clients. As a Travel Customer Support Representative, you will answer inquiries, assist with bookings, and ensure clients have a smooth planning experience.

Key Responsibilities

• Respond to client questions via email, phone, and online platforms.
• Support travel bookings for holidays, flights, resorts, and cruises.
• Provide friendly, professional service throughout the client journey.
• Research and present travel options tailored to client preferences.
• Maintain client records accurately and securely.

Qualifications

• Excellent communication and interpersonal skills.
• Prior experience in customer service or travel is helpful but not required.
• Strong organizational and time-management abilities.
• Comfortable working independently in a remote setting.
• Must be 18+ with internet access and a computer.

What We Offer

• Remote, flexible schedule
• Training and continuous development
• Performance-based incentives and recognition
• Reward programs for outstanding contributions
• Access to travel perks and discounts
• Advancement and leadership opportunities
• Supportive team culture

$50,000 - $65,000 a year