Remote Travel Coordinator — Client Experience & Itineraries

Dreamstravelcr; Hartford (CT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Supportive and collaborative team environment

Opportunities for professional growth

Job summary

Dreams Travel CR is looking for an Online Travel Coordinator who will assist clients throughout their travel process, ensuring their experiences are smooth, organized, and enjoyable.

This fully remote position involves handling inquiries, updating itineraries, providing travel information, and maintaining communication with travelers post-trip. We're seeking someone with strong communication skills, attention to detail, and a passion for travel.

Access to training resources and exclusive travel perks are included, along with a supportive team environment.

Qualifications

• Strong written and verbal communication skills are essential.
• Customer service experience is preferred but not required.
• Excellent attention to detail and organizational abilities are necessary.
• Comfort learning and using digital tools and online systems is important.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience

Excellent attention to detail

Organizational abilities

Comfort with digital tools

Passion for travel

Job description

Dreams Travel CR is looking for an Online Travel Coordinator who will assist clients throughout their travel process, ensuring their experiences are smooth, organized, and enjoyable.

This fully remote position involves handling inquiries, updating itineraries, providing travel information, and maintaining communication with travelers post-trip. We're seeking someone with strong communication skills, attention to detail, and a passion for travel.

Access to training resources and exclusive travel perks are included, along with a supportive team environment.