Remote Travel Coordinator — Client Experience & Itineraries

Dreamstravelcr; Lancaster (Lancaster County); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to assist clients throughout the travel process. This fully remote role involves handling inquiries, updating itineraries, providing information on travel requirements, and ensuring smooth travel experiences.

The ideal candidate has strong communication skills, attention to detail, and a genuine passion for travel. This position offers flexible scheduling, training resources, and opportunities for growth within the industry.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Written communication

Verbal communication

Customer service

Attention to detail

Organizational skills

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to assist clients throughout the travel process. This fully remote role involves handling inquiries, updating itineraries, providing information on travel requirements, and ensuring smooth travel experiences.

The ideal candidate has strong communication skills, attention to detail, and a genuine passion for travel. This position offers flexible scheduling, training resources, and opportunities for growth within the industry.