Remote Travel Concierge & Client Support Specialist

Dreamstravelcr; Raleigh (NC); Remote; USD 40,000 - 52,000; Full time

Job summary

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with travel-related needs and ensure a positive client experience.

You'll communicate with clients across multiple platforms, review travel details, provide accurate information, and follow up before trips while addressing concerns and escalating when necessary. Ideal candidate has strong customer service and communication skills.

Qualifications

• Strong customer service and communication skills.

Responsibilities

• Communicate with clients across multiple platforms.
• Assist with reviewing travel details and confirming plans.
• Provide accurate travel information and guidance.
• Follow up with clients before their trips.
• Address concerns and escalate when necessary.

Skills

Customer service

Job description

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with travel-related needs and ensure a positive client experience.

You'll communicate with clients across multiple platforms, review travel details, provide accurate information, and follow up before trips while addressing concerns and escalating when necessary. Ideal candidate has strong customer service and communication skills.