Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Macon (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients with their travel needs. In this remote position, you'll provide customer support for reservations, address travel-related requests, and ensure a smooth experience for travelers. Ideal candidates will have excellent communication skills and prior customer service experience. The role offers a supportive remote work environment, training, and opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, especially in hospitality or travel.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication skills

Customer service experience

Organizational skills

Ability to manage multiple requests

Interest in travel

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients with their travel needs. In this remote position, you'll provide customer support for reservations, address travel-related requests, and ensure a smooth experience for travelers. Ideal candidates will have excellent communication skills and prior customer service experience. The role offers a supportive remote work environment, training, and opportunities for professional development.