Remote Travel Concierge & Support Specialist

Dreamstravelcr; Fort Worth (TX); Remote; USD 38,000 - 56,000; Full time

Job summary

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with travel-related questions, review itineraries, and ensure a positive client experience across chat, email, and phone.

You will help verify details, provide accurate information, and follow up before trips while escalating issues when needed. Strong communication and empathy are essential for success in this remote role.

Qualifications

• Strong customer service and communication skills.
• Ability to review travel details and provide accurate information.

Responsibilities

• Communicate with clients across multiple platforms.
• Assist with reviewing travel details and confirming plans.
• Provide accurate travel information and guidance.
• Follow up with clients before their trips.
• Address concerns and escalate when necessary.

Skills

Customer service

Communication

Job description

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with travel-related questions, review itineraries, and ensure a positive client experience across chat, email, and phone.

You will help verify details, provide accurate information, and follow up before trips while escalating issues when needed. Strong communication and empathy are essential for success in this remote role.