Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Flint (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and ensure each traveler has a smooth experience. Responsibilities include communicating with clients, assisting with reservations, confirming travel details, and addressing concerns. Ideal candidates should have excellent communication skills and customer service experience, with an interest in travel. Training and opportunities for professional development will be provided.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required).
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and ensure each traveler has a smooth experience. Responsibilities include communicating with clients, assisting with reservations, confirming travel details, and addressing concerns. Ideal candidates should have excellent communication skills and customer service experience, with an interest in travel. Training and opportunities for professional development will be provided.