Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and ensure each traveler has a smooth experience.

The ideal candidate will have excellent communication skills, customer service experience, and a passion for travel. Join us to work in a supportive remote environment with training and professional development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, especially in hospitality or travel.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interest in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Interest in travel

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and ensure each traveler has a smooth experience.

The ideal candidate will have excellent communication skills, customer service experience, and a passion for travel. Join us to work in a supportive remote environment with training and professional development opportunities.