Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Jacksonville (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this role, you'll provide customer support and handle travel-related requests to ensure an enjoyable experience for travelers.

The ideal candidate will have excellent communication and interpersonal skills, customer service experience, and a passion for travel. This remote position offers training, ongoing guidance, and opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, especially in hospitality or travel.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interest in travel and helping others.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication skills

Customer service

Organizational skills

Quick learner

Interpersonal skills

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this role, you'll provide customer support and handle travel-related requests to ensure an enjoyable experience for travelers.

The ideal candidate will have excellent communication and interpersonal skills, customer service experience, and a passion for travel. This remote position offers training, ongoing guidance, and opportunities for professional development.