Remote Travel Concierge & Support (100% Remote)

Livetripexperience; Springfield (MO); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote/Work-from-home

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to ensure travelers have a seamless journey from start to finish. You will be the primary contact for inquiries, handling itinerary changes with empathy and efficiency.

Ideal candidates are problem solvers, tech-savvy, and possess excellent English communication skills, with prior customer support or travel industry exposure and the ability to work independently in a remote setting.

Qualifications

• Problem-solving under pressure and quick thinking.
• Comfort with learning new booking platforms and remote tools.
• Excellent written and verbal English communication skills.
• Experience in customer support or travel industry is valued.
• Ability to work independently and manage time remotely.

Responsibilities

• Act as first line of support via email, chat, and phone regarding travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols.
• Document all client interactions and updates in internal systems.

Skills

Problem solver

Tech-savvy

Communicator

Customer support experience

Remote work reliability

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to ensure travelers have a seamless journey from start to finish. You will be the primary contact for inquiries, handling itinerary changes with empathy and efficiency.

Ideal candidates are problem solvers, tech-savvy, and possess excellent English communication skills, with prior customer support or travel industry exposure and the ability to work independently in a remote setting.