Remote Travel Concierge & Planner

Excitingtravelnow; Portland (OR); Remote; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on creating travel memories

Job summary

A travel agency seeks a Remote Travel Reservations Specialist to assist clients throughout their journey. Responsibilities include responding to inquiries, managing bookings, and providing destination information. The ideal candidate will have excellent communication skills and a background in customer service. This position offers remote flexibility, exclusive travel perks, and opportunities for professional growth in the travel sector.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels professionally.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

High attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency seeks a Remote Travel Reservations Specialist to assist clients throughout their journey. Responsibilities include responding to inquiries, managing bookings, and providing destination information. The ideal candidate will have excellent communication skills and a background in customer service. This position offers remote flexibility, exclusive travel perks, and opportunities for professional growth in the travel sector.