Remote Travel Concierge: Plan, Book & Delight Guests

Prestigetravelagencybymich; Fremont (CA); A distancia; USD 30.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive travel perks and discounts

Ongoing training and professional development

Supportive team environment

Descripción de la vacante

A leading travel agency in the United States seeks a Remote Travel Representative Specialist to assist clients with travel planning and support. The role requires excellent communication skills, a background in customer service, and a passion for travel. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction. This position offers a salary range of $30,000–$70,000 per year and flexible remote work options.

Formación

• Excellent communication skills, both written and verbal.
• Background in customer service (travel, tourism, or hospitality experience preferred).
• Strong attention to detail, organization, and a proactive mindset.

Responsabilidades

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications, cancellations, and requests.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans and gather feedback.
• Address concerns with empathy and focus on client satisfaction.

Conocimientos

Excellent communication skills

Customer service background

Attention to detail

Proactive mindset

Comfortable with technology

Descripción del empleo

A leading travel agency in the United States seeks a Remote Travel Representative Specialist to assist clients with travel planning and support. The role requires excellent communication skills, a background in customer service, and a passion for travel. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction. This position offers a salary range of $30,000–$70,000 per year and flexible remote work options.