Remote Travel Concierge: Plan, Book, Delight Clients

Prestigetravelagencybymich; Boston (MA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Ongoing training and support

Job summary

A leading travel agency is seeking a Remote Travel Representative Specialist to guide clients in planning their trips and addressing travel-related inquiries. The ideal candidate should possess excellent communication skills and customer service experience, particularly within travel or hospitality. Responsibilities include responding to inquiries, supporting booking modifications, and ensuring a smooth travel experience. This remote position provides flexibility, exclusive travel perks, and professional growth opportunities.

Qualifications

• Strong communication skills, both written and verbal.
• Experience in customer service, preferably in travel or hospitality.
• High attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries across various channels professionally.
• Support clients with booking modifications and cancellations.
• Provide accurate information about destinations and agency processes.
• Follow up to confirm travel plans and gather post-trip feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Job description

A leading travel agency is seeking a Remote Travel Representative Specialist to guide clients in planning their trips and addressing travel-related inquiries. The ideal candidate should possess excellent communication skills and customer service experience, particularly within travel or hospitality. Responsibilities include responding to inquiries, supporting booking modifications, and ensuring a smooth travel experience. This remote position provides flexibility, exclusive travel perks, and professional growth opportunities.