Remote Travel Concierge: Plan, Book, Delight Clients

Prestigetravelagencybymich; Durham (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Ongoing training and support

Job summary

A travel service provider is seeking a Remote Travel Representative Specialist to support clients throughout their travel journeys. Candidates should have excellent communication skills and a background in customer service, preferably in travel or hospitality. The role involves addressing client inquiries, assisting with bookings, and providing accurate travel information. This position offers flexibility to work remotely and opportunities for professional growth.

Qualifications

• Strong verbal and written communication skills.
• Experience in customer service, preferred in travel or hospitality.
• Detail-oriented with good organizational skills.
• Ability to quickly learn new booking systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with booking modifications and cancellations.
• Provide accurate information on travel and documentation.
• Follow up with clients to confirm plans and gather feedback.
• Address client concerns with empathy and efficiency.
• Work remotely with flexible hours.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel service provider is seeking a Remote Travel Representative Specialist to support clients throughout their travel journeys. Candidates should have excellent communication skills and a background in customer service, preferably in travel or hospitality. The role involves addressing client inquiries, assisting with bookings, and providing accurate travel information. This position offers flexibility to work remotely and opportunities for professional growth.