Remote Travel Concierge: Plan, Book, Delight Clients

Prestigetravelagencybymich; San Jose (CA); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Ongoing training and support

Job summary

A travel agency is seeking a Remote Travel Representative Specialist to assist clients throughout their journeys. Responsibilities include managing inquiries, modifying bookings, and providing essential travel information. The ideal candidate has excellent communication skills and a customer service background, especially in travel. The role offers flexibility to work remotely and opportunities for professional growth and travel perks.

Qualifications

• Strong communication skills both written and verbal.
• Customer service experience preferably within travel or hospitality.
• Ability to learn new booking tools quickly.

Responsibilities

• Manage client inquiries across email, phone, and messaging.
• Support clients with modifications and cancellations.
• Provide accurate information regarding travel documentation.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Proactive mindset

Genuine enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Representative Specialist to assist clients throughout their journeys. Responsibilities include managing inquiries, modifying bookings, and providing essential travel information. The ideal candidate has excellent communication skills and a customer service background, especially in travel. The role offers flexibility to work remotely and opportunities for professional growth and travel perks.