Remote Travel Concierge — Personal, Stress-Free Journeys

Sweet Carolina Travels; Boston (MA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development through training

Community culture driven by passion for travel

Job summary

A leading travel agency is seeking a Remote Travel Specialist to support clients from trip planning to their return home. You will manage bookings, handle client inquiries, and provide insightful travel information. The ideal candidate possesses strong communication skills, enjoys customer service in the travel sector, and has a passion for helping others create memorable journeys. This role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new systems.
• A genuine love for travel and helping others.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and commitment to satisfaction.

Skills

Strong written and verbal communication skills

Experience in customer service (travel, tourism, or hospitality)

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A leading travel agency is seeking a Remote Travel Specialist to support clients from trip planning to their return home. You will manage bookings, handle client inquiries, and provide insightful travel information. The ideal candidate possesses strong communication skills, enjoys customer service in the travel sector, and has a passion for helping others create memorable journeys. This role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development.