Remote Travel Concierge | Flexible Hours & Industry Discounts

Live the Dash Travel; Minneapolis (MN); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Access to travel industry discounts

Supportive team environment

Ongoing training and mentorship

Opportunities for career growth

Job summary

A remote travel consultancy is seeking a proactive Remote Trip Consultant to join their team and help clients plan and book personalized trips. This flexible fully remote position involves client communication, trip planning, and booking management. Ideal candidates are detail-oriented with a passion for travel and customer service. Previous experience is beneficial but not mandatory. Opportunities for career growth and access to industry discounts are provided.

Qualifications

• Prior experience in customer service, sales, or travel is beneficial but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Tech-savvy and quick to learn booking platforms and tools.
• Passion for travel and helping clients create memorable experiences.
• Bilingual skills are a plus but not mandatory.

Responsibilities

• Connect with clients via phone, email, and virtual meetings to understand their travel needs and preferences.
• Research destinations, accommodations, transportation, and activities to create customized travel itineraries.
• Coordinate and finalize bookings for flights, hotels, tours, transfers, and travel insurance using various platforms.
• Provide assistance throughout the travel process, including managing itinerary changes and resolving issues.
• Recommend upgrades, add-ons, and travel insurance to enhance the client’s travel experience.
• Stay informed on travel trends, regulations, and supplier promotions to provide clients with current options.
• Maintain accurate client files, booking records, and payment details.
• Foster long-term client relationships to encourage repeat business and referrals.

Skills

Client Communication

Trip Planning

Booking Management

Customer Support

Upselling

Industry Awareness

Relationship Building

Job description

A remote travel consultancy is seeking a proactive Remote Trip Consultant to join their team and help clients plan and book personalized trips. This flexible fully remote position involves client communication, trip planning, and booking management. Ideal candidates are detail-oriented with a passion for travel and customer service. Previous experience is beneficial but not mandatory. Opportunities for career growth and access to industry discounts are provided.