Remote Travel Concierge — Flexible Hours + Certifications

Newport Associates; Richmond (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Job summary

Newport Associates is looking for a Virtual Assistant to handle customer inquiries and bookings from home. This role involves providing elite concierge-level service for domestic and international travel arrangements. The candidate will need exceptional customer service skills and strong communication abilities. This position is ideal for individuals seeking flexibility, with no prior experience required as training is provided. Benefits include a flexible schedule and employee discounts.

Qualifications

• No experience necessary; training provided.
• Exceptional customer service abilities required.
• Superior written and verbal communication skills needed.

Responsibilities

• Serve as primary customer contact providing premium concierge level service.
• Respond to inquiries via telephone and email.
• Research and book domestic and international travel packages.

Skills

Customer service

Communication skills

Organizational skills

Job description

Newport Associates is looking for a Virtual Assistant to handle customer inquiries and bookings from home. This role involves providing elite concierge-level service for domestic and international travel arrangements. The candidate will need exceptional customer service skills and strong communication abilities. This position is ideal for individuals seeking flexibility, with no prior experience required as training is provided. Benefits include a flexible schedule and employee discounts.