Remote Travel Concierge - Family Vacation Planner
Guidedbyljtravel
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Guidedbyljtravel is seeking a reliable Customer Service Specialist to support clients and manage service-related requests in a remote environment, focusing on vacation planning and family-friendly travel options. You will respond to client inquiries, coordinate travel-related services, and maintain accurate records, while delivering clear communication and a positive customer experience.
This remote role offers flexible scheduling, training and ongoing support, with opportunities for growth
Qualifications
- Strong communication and organizational skills.
- Ability to manage multiple tasks and priorities.
- Self-motivated with the ability to work independently.
- Detail-oriented with strong follow-through.
- Comfortable using online tools and systems.
- Customer service or administrative experience preferred.
- Interest in travel and working with families is a plus.
Responsibilities
- Respond to client inquiries in a timely and professional manner
- Assist clients with vacation planning, including family-friendly options and accommodations
- Coordinate travel-related services, scheduling, and updates
- Provide clear communication and next steps throughout the process
- Maintain accurate and organized client records
- Track progress of requests to ensure timely completion
- Deliver a consistent and positive customer experience
Skills
Job description
Guidedbyljtravel is seeking a reliable Customer Service Specialist to support clients and manage service-related requests in a remote environment, focusing on vacation planning and family-friendly travel options. You will respond to client inquiries, coordinate travel-related services, and maintain accurate records, while delivering clear communication and a positive customer experience.
This remote role offers flexible scheduling, training and ongoing support, with opportunities for growth
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
