Remote Travel Concierge & Experience Planner

Dreamstravelcr; Reading (Berks County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from initial planning to their return home. This fully remote role involves managing inquiries, assisting with itineraries, and ensuring a smooth travel experience. Candidates should have strong communication skills and a passion for travel. Opportunities for professional growth and access to training resources are provided, along with exclusive travel perks.

Qualifications

• Strong written and verbal communication skills are essential.
• Customer service experience is preferred but not mandatory.
• Excellent attention to detail and organizational abilities are required.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging.
• Assist clients with itinerary updates and travel questions.
• Confirm trip details and follow up prior to departure.
• Collect feedback and maintain communication post-travel.
• Resolve concerns with empathy and timely communication.

Skills

Strong written and verbal communication skills

Attention to detail

Organizational abilities

Customer service experience

Comfort learning digital tools

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from initial planning to their return home. This fully remote role involves managing inquiries, assisting with itineraries, and ensuring a smooth travel experience. Candidates should have strong communication skills and a passion for travel. Opportunities for professional growth and access to training resources are provided, along with exclusive travel perks.