Remote Travel Concierge - Exclusive Perks & Growth

Sweet Carolina Travels; Fort Lauderdale (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development through training

Community culture focused on travel

Job summary

A personalized travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journeys. You will engage with clients through various channels, support booking processes, and provide insights on travel. The role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development while fostering a community culture centered on meaningful experiences and passion for travel.

Qualifications

• Strong written and verbal communication skills are essential for client interactions.
• Experience in customer service, ideally within travel or hospitality, is preferred.
• Must have a high attention to detail and organizational skills.

Responsibilities

• Engage with client inquiries across various messaging channels.
• Support travelers with booking updates, cancellations, and requests.
• Provide accurate insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback after travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A personalized travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journeys. You will engage with clients through various channels, support booking processes, and provide insights on travel. The role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development while fostering a community culture centered on meaningful experiences and passion for travel.