Remote Travel Concierge — Exclusive Perks

Sweetcarolinatravels; Cleveland (OH); Remote; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Professional development training

Community culture

Job summary

A travel advisory company is seeking a Remote Travel Advisor to support clients from their first travel idea through to their return home. Candidates should possess strong communication skills and experience in customer service, preferably in travel or hospitality. Responsibilities include managing bookings, providing accurate travel insights, and ensuring client satisfaction. Enjoy the flexibility of working remotely, exclusive travel perks, and opportunities for professional development.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong organizational and follow-through habits.
• Quick to adapt to new booking systems and tools.

Responsibilities

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with booking updates and special requests.
• Provide accurate insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A travel advisory company is seeking a Remote Travel Advisor to support clients from their first travel idea through to their return home. Candidates should possess strong communication skills and experience in customer service, preferably in travel or hospitality. Responsibilities include managing bookings, providing accurate travel insights, and ensuring client satisfaction. Enjoy the flexibility of working remotely, exclusive travel perks, and opportunities for professional development.