Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Lafayette (LA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture and training

Job summary

Rudybtravel is hiring a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the point of contact from initial booking to post-trip follow-up, ensuring a seamless and personalized experience.

Candidates should possess excellent communication skills, customer service experience, and a genuine interest in travel. This fully remote role offers opportunities for professional growth and access to travel-related perks.

Qualifications

• Excellent verbal and written communication skills are a must.
• Prior customer service experience is preferred.
• Strong organizational skills and attention to detail are essential.
• Must be comfortable using technology and learning new systems.
• Must be reliable, proactive, and able to handle multiple client requests.
• A genuine interest in travel is necessary for this role.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with luxury and leisure travel bookings and requests.
• Provide accurate information on destinations and policies.
• Confirm itineraries to ensure accuracy and satisfaction.
• Follow up with clients to ensure a positive experience.
• Address client concerns with empathy.
• Maintain accurate documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is hiring a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the point of contact from initial booking to post-trip follow-up, ensuring a seamless and personalized experience.

Candidates should possess excellent communication skills, customer service experience, and a genuine interest in travel. This fully remote role offers opportunities for professional growth and access to travel-related perks.