Remote Travel Concierge & Customer Support

Rudybtravel; Lynn (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this role, you will respond to inquiries, assist with bookings, and ensure client satisfaction from booking through post-trip follow-up.

The ideal candidate will have excellent communication skills and a passion for travel. Responsibilities include maintaining documentation, coordinating booking details, and providing timely information. Enjoy a 100% remote work environment with access to travel perks and growth opportunities.

Qualifications

• Customer service experience in travel, hospitality, or service-related fields is preferred.
• Attention to detail and strong organizational skills are necessary.
• Comfort with technology and learning new booking platforms is required.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings.
• Provide timely information about destinations and travel requirements.
• Coordinate booking details and confirm itineraries.
• Follow up with clients before and after travel.
• Maintain accurate documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this role, you will respond to inquiries, assist with bookings, and ensure client satisfaction from booking through post-trip follow-up.

The ideal candidate will have excellent communication skills and a passion for travel. Responsibilities include maintaining documentation, coordinating booking details, and providing timely information. Enjoy a 100% remote work environment with access to travel perks and growth opportunities.