Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Franklin (TN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. The ideal candidate will have a passion for travel, strong communication skills, and the ability to manage multiple requests efficiently.

You will assist with bookings, respond to inquiries, and ensure a seamless experience for clients. The position offers a 100% remote work environment and opportunities for professional growth within a supportive team culture.

Qualifications

• Excellent verbal and written communication skills are essential.
• Customer service experience in travel or hospitality preferred.
• Strong organizational skills and attention to detail are required.
• Familiarity with technology and booking platforms is important.
• Proactive attitude with the ability to manage multiple requests.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information regarding destinations and requirements.
• Coordinate booking details and ensure client satisfaction.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Proactive and reliable

Interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. The ideal candidate will have a passion for travel, strong communication skills, and the ability to manage multiple requests efficiently.

You will assist with bookings, respond to inquiries, and ensure a seamless experience for clients. The position offers a 100% remote work environment and opportunities for professional growth within a supportive team culture.