Remote Travel Concierge & Client Support

Dreamstravelcr; Chicago (IL); Remote; USD 36,000 - 60,000; Full time

Job summary

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with their travel-related needs. You will answer questions, provide guidance, and ensure a positive client experience across multiple platforms.

This role emphasizes clear communication, problem solving, and timely follow-ups before trips, with opportunities to escalate issues when necessary and help clients feel confident in their plans.

Qualifications

• Experience in customer service.

Responsibilities

• Communicate with clients across multiple platforms.
• Assist with reviewing travel details and confirming plans.
• Provide accurate travel information and guidance.
• Follow up with clients before their trips.
• Address concerns and escalate when necessary.

Skills

Customer service

Communication skills

Job description

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with their travel-related needs. You will answer questions, provide guidance, and ensure a positive client experience across multiple platforms.

This role emphasizes clear communication, problem solving, and timely follow-ups before trips, with opportunities to escalate issues when necessary and help clients feel confident in their plans.