Remote Travel Concierge & Client Experience Lead

Livetripexperience; McAllen (TX); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote team

Career advancement opportunities

Mentorship and development

Travel deals and benefits

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel preparations and provide ongoing support during their journeys, ensuring confidence and excitement at every step.

The ideal candidate is customer-obsessed, organized, and adaptable, with experience in hospitality or travel sectors. A quiet, fast internet connection at home is essential for success in this remote role.

Qualifications

• Customer-obsessed approach with a genuine desire to help people.
• Organized and able to manage multiple itineraries without errors.
• Adaptive to change and quick to learn new tools and procedures.
• Experience in hospitality, concierge services or travel agencies is a plus.
• Quiet, dedicated remote workspace with reliable internet.

Responsibilities

• Deliver exceptional customer care before and during trips.
• Assist with itinerary management including last-minute changes.
• Provide personalized travel guidance and documentation tips.
• Monitor trips and send timely updates or check-ins.
• Communicate professionally to build client trust.

Skills

Customer-Obsessed

Organized

Adaptive

Hospitality background

Remote ready

Job description

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel preparations and provide ongoing support during their journeys, ensuring confidence and excitement at every step.

The ideal candidate is customer-obsessed, organized, and adaptable, with experience in hospitality or travel sectors. A quiet, fast internet connection at home is essential for success in this remote role.