Remote Travel Concierge | Client Experience Expert

Dreamstravelcr; New Haven (CT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training resources

Exclusive travel perks

Job summary

Dreams Travel CR is an online travel coordinator company seeking to help travelers plan and enjoy unforgettable experiences from planning through return. You will support clients with travel arrangements, answer questions, manage updates, and provide guidance so travelers feel confident every step of the way.

The role is fully remote with flexible scheduling, access to training resources, and exclusive travel perks, with opportunities for growth within the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience is a plus.
• Strong attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle inquiries via email, phone, and messaging platforms.
• Assist with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication skills

Customer service experience

Attention to detail

Digital tools proficiency

Passion for travel

Job description

Dreams Travel CR is an online travel coordinator company seeking to help travelers plan and enjoy unforgettable experiences from planning through return. You will support clients with travel arrangements, answer questions, manage updates, and provide guidance so travelers feel confident every step of the way.

The role is fully remote with flexible scheduling, access to training resources, and exclusive travel perks, with opportunities for growth within the travel industry.