Remote Travel Concierge: Client Care Coordinator

Livetripexperience; Allentown (Lehigh County); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Competitive travel perks and benefits

Job summary

A dynamic travel solutions company is looking for a Client Care Coordinator to manage the logistical aspects of clients' travel experiences. This remote role requires precision in handling bookings, changes, and inquiries. Ideal candidates are detail-oriented and self-motivated, with strong communication skills and an interest in the travel industry. The company offers a flexible schedule, competitive travel perks, and comprehensive training to support your success.

Qualifications

• You pay close attention to dates, names, and specific travel requirements.
• You can explain complex travel information simply and clearly.
• You thrive in a remote environment where you manage your own workflow.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Proficiency with digital tools

Interest in the travel industry

Tools

Google Workspace

CRMs

Job description

A dynamic travel solutions company is looking for a Client Care Coordinator to manage the logistical aspects of clients' travel experiences. This remote role requires precision in handling bookings, changes, and inquiries. Ideal candidates are detail-oriented and self-motivated, with strong communication skills and an interest in the travel industry. The company offers a flexible schedule, competitive travel perks, and comprehensive training to support your success.