Remote Travel Concierge: Bookings & Support

Remotetravelcareers; Charlotte (NC); Remote; USD 30,000 - 45,000; Full time

Job summary

A remote travel assistance company is seeking a Vacation Assistant to help customers with their travel plans from home. You will support clients with booking flights, hotels, and provide exceptional customer service via phone and online communication. The ideal candidate should possess strong communication and customer service skills, be detail-oriented, and friendly. Previous experience in hospitality is a plus, though not required. This position can be either full-time or part-time.

Qualifications

• Strong communication and customer service skills are essential.
• Experience with computers and online booking systems is preferred.
• Must be organized and detail-oriented.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide friendly support through phone, email, or chat.
• Answer travel questions and guide customers.

Skills

Strong communication skills

Customer service skills

Computer proficiency

Organizational skills

Friendly demeanor

Job description

A remote travel assistance company is seeking a Vacation Assistant to help customers with their travel plans from home. You will support clients with booking flights, hotels, and provide exceptional customer service via phone and online communication. The ideal candidate should possess strong communication and customer service skills, be detail-oriented, and friendly. Previous experience in hospitality is a plus, though not required. This position can be either full-time or part-time.