Remote Travel Concierge — Bookings & Service Excellence

Magical Destinations Travel; Phoenix (AZ); Remote; USD 19,000 - 30,000; Full time

Job summary

Magical Destinations Travel is seeking a Remote Travel Agent to handle booking requests across multiple channels and serve as the primary contact for clients. Training and certifications are provided, with responsibilities spanning airline, car rental, cruises, hotels, and events.

You will maintain client files, stay updated on travel policies, and collaborate with partners to deliver excellent service to both business and leisure travelers.

Qualifications

• Must have a smartphone with reliable internet access.
• Laptop or desktop computer with reliable internet access.

Responsibilities

• Prepare, plan and execute travel sales (airline, car rental, cruises, hotels and tickets/events).
• Provide exceptional customer service to clients.
• Maintain relationships with travel partners and vendors.
• Work well in a group/team setting.
• Stay up to date on the travel industry and policies.
• Collect and enter data into our software and maintain client files.
• Complete required certification within a timely manner.
• Complete ongoing training with our company and travel partners.

Skills

Customer service

Communication

Job description

Magical Destinations Travel is seeking a Remote Travel Agent to handle booking requests across multiple channels and serve as the primary contact for clients. Training and certifications are provided, with responsibilities spanning airline, car rental, cruises, hotels, and events.

You will maintain client files, stay updated on travel policies, and collaborate with partners to deliver excellent service to both business and leisure travelers.