Remote Travel Concierge and Support Specialist

Aisles & Abroad; Atlanta (GA); Remote; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Structured onboarding and training

Access to travel booking tools

Mentorship and professional growth

Flexible remote work environment

Collaborative team culture

Zusammenfassung

Aisles & Abroad is seeking motivated individuals for a fully remote Travel Customer Service Representative role. You will help clients with travel inquiries, reservations, and vacation details, supported by comprehensive training and ongoing coaching.

This entry-to-mid level position emphasizes organization, clear communication, and independent work in a remote setting. The role offers a structured onboarding, access to booking tools, mentorship, and a flexible remote environment.

Qualifikationen

• Excellent written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to manage responsibilities independently in a remote setting.
• Previous customer service experience is helpful but not required.

Aufgaben

• Respond to client inquiries regarding travel options and reservations.
• Assist with booking and confirming flights, hotels, cruises, and vacation packages.
• Review travel details for accuracy, including dates, traveler information, and accommodations.
• Provide clear communication before, during, and after travel.
• Maintain accurate client records and documentation.
• Deliver professional and timely customer support.

Kenntnisse

Communication

Customer focus

Online systems

Remote independence

Previous CS experience (helpful)

Jobbeschreibung

Aisles & Abroad is seeking motivated individuals for a fully remote Travel Customer Service Representative role. You will help clients with travel inquiries, reservations, and vacation details, supported by comprehensive training and ongoing coaching.

This entry-to-mid level position emphasizes organization, clear communication, and independent work in a remote setting. The role offers a structured onboarding, access to booking tools, mentorship, and a flexible remote environment.