Remote Travel Concierge & Planning Expert

Hjbtravels; Miami (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focus on travel

Job summary

A travel agency based in Florida is seeking a Remote Travel Specialist to support clients throughout their travel journey. This role involves managing inquiries, assisting with bookings, and ensuring client satisfaction with a focus on effective communication. Ideal candidates should have experience in customer service and a passion for travel. Flexible work arrangements and travel perks are part of the offer.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, specifically in travel or hospitality.
• Strong attention to detail and organizational skills.

Responsibilities

• Respond to client inquiries via email, phone, and messaging professionally.
• Support modifications, cancellations, and special requests.
• Provide accurate information regarding travel documentation and agency processes.
• Follow up to confirm travel plans and gather feedback.
• Address client concerns efficiently to ensure satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational habits

Tech-savvy

Job description

A travel agency based in Florida is seeking a Remote Travel Specialist to support clients throughout their travel journey. This role involves managing inquiries, assisting with bookings, and ensuring client satisfaction with a focus on effective communication. Ideal candidates should have experience in customer service and a passion for travel. Flexible work arrangements and travel perks are part of the offer.