Remote Travel Concierge

Remotetravelcareers; Pittsburgh (Allegheny County); Remote; USD 21,000 - 30,000; Full time

Job summary

A remote travel assistance company is seeking a remote Trip Helper to support customers with their travel plans. In this role, you will assist with flight and hotel bookings, answer questions, and ensure clients have a smooth travel experience. Strong communication skills and familiarity with online booking systems are important for success. Previous experience in customer service is a plus, but not mandatory. This position can be full-time or part-time, and offers the flexibility of remote work.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Experience with computer and online booking systems

Ability to stay organized

Job description

A remote travel assistance company is seeking a remote Trip Helper to support customers with their travel plans. In this role, you will assist with flight and hotel bookings, answer questions, and ensure clients have a smooth travel experience. Strong communication skills and familiarity with online booking systems are important for success. Previous experience in customer service is a plus, but not mandatory. This position can be full-time or part-time, and offers the flexibility of remote work.