Remote Travel Concierge

Travelbynight; Columbia (SC); Remote; USD 42,000 - 64,000; Full time

Job summary

Travelbynight in the United States seeks motivated, customer-focused individuals for remote roles to assist clients with vacation planning, reservations, and travel-related services.

No travel industry experience required; training and mentorship provided. You will communicate via phone, email, and online platforms, learn client preferences, search accommodations and activities, and manage reservations while working independently from home.

Qualifications

• Experience in customer service or related fields is preferred.
• Strong communication and organizational skills are essential.
• Ability to work remotely and stay organized.
• Willingness to learn and complete training.
• No travel industry experience required; training provided.

Responsibilities

• Communicate with clients by phone, email, and online platforms.
• Learn client preferences, budgets, and travel needs.
• Research accommodations, cruises, resorts, transportation, and activities.
• Assist clients with reservation details.
• Provide ongoing customer support and answer questions.
• Maintain organized client and booking information.
• Follow up with clients throughout the planning process.
• Complete supplier and destination training.

Skills

Customer service

Communication skills

Organization

Attention to detail

Remote work

Problem solving

Job description

Travelbynight in the United States seeks motivated, customer-focused individuals for remote roles to assist clients with vacation planning, reservations, and travel-related services.

No travel industry experience required; training and mentorship provided. You will communicate via phone, email, and online platforms, learn client preferences, search accommodations and activities, and manage reservations while working independently from home.