Remote Travel Client Support Specialist

Sweet Carolina Travels; Houston (TX); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training and ongoing support

Growth opportunities

Access to travel-related perks

Supportive remote team environment

Job summary

A travel support company is looking for a Remote Client Support Representative to assist travelers by providing support before, during, and after trips. This fully remote role requires strong communication skills and experience in customer service, ideally within travel or hospitality sectors. Responsibilities include responding to inquiries, assisting with itinerary changes, and maintaining high customer satisfaction. The position offers growth opportunities and access to travel-related perks.

Qualifications

• Strong customer service skills with travel or hospitality experience.
• Ability to respond to inquiries in a timely manner.
• Proficient in email, phone, and messaging platforms.

Responsibilities

• Support clients remotely on travel inquiries.
• Assist with itinerary changes and special requests.
• Monitor upcoming trips and communicate proactively.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable

Detail-oriented

Ability to work independently

Passionate about travel

Job description

A travel support company is looking for a Remote Client Support Representative to assist travelers by providing support before, during, and after trips. This fully remote role requires strong communication skills and experience in customer service, ideally within travel or hospitality sectors. Responsibilities include responding to inquiries, assisting with itinerary changes, and maintaining high customer satisfaction. The position offers growth opportunities and access to travel-related perks.