Remote Travel Client Care Specialist

Livetripexperience; Honolulu (HI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Full training

Job summary

Livetripexperience is seeking a Client Care Coordinator to manage the logistical side of client travel experiences remotely. You will handle bookings, changes, and inquiries with precision, ensuring data accuracy and clear guidance for clients.

The role emphasizes attention to detail, excellent communication, and self-motivation in a fully remote environment. Proficiency with Google Workspace and CRMs is desirable, with training provided.

Qualifications

• Detail-oriented with a focus on dates, names, and travel requirements.
• Excellent verbal and written communication to explain travel info clearly.
• Self-motivated and capable of managing your own workflow in a remote setting.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to bookings, cancellations, and refunds.
• Ensure client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-oriented

Strong communicator

Self-motivated

Digital tools

Tools

Google Workspace

CRMs

Job description

Livetripexperience is seeking a Client Care Coordinator to manage the logistical side of client travel experiences remotely. You will handle bookings, changes, and inquiries with precision, ensuring data accuracy and clear guidance for clients.

The role emphasizes attention to detail, excellent communication, and self-motivation in a fully remote environment. Proficiency with Google Workspace and CRMs is desirable, with training provided.