Remote Travel Client Care Coordinator - Flexible Schedule

Livetripexperience; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Collaborative culture

Full training provided

Job summary

Livetripexperience is seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. This remote role focuses on ensuring bookings, changes, and inquiries are handled with precision, delivering detailed support to travelers.

The ideal candidate is highly organized, a clear communicator, and comfortable working independently in a flexible schedule. Proficiency with Google Workspace and CRMs is essential to succeed in this position.

Qualifications

• Experience coordinating travel bookings or client care is preferred.
• Ability to manage reminders, deadlines, and data accurately.
• Proficient with Google Workspace and CRMs.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Digital Tools

Tools

Google Workspace

CRM software

Job description

Livetripexperience is seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. This remote role focuses on ensuring bookings, changes, and inquiries are handled with precision, delivering detailed support to travelers.

The ideal candidate is highly organized, a clear communicator, and comfortable working independently in a flexible schedule. Proficiency with Google Workspace and CRMs is essential to succeed in this position.