Remote Travel Booking & Client Support Specialist

Destinationknot; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training and onboarding

Flexible remote schedule

One-on-one support and continued guide

Access to booking tools, systems, and 

Positive, team-focused work atmosphere

Job summary

Destinationknot is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will coordinate booking details, assist with planning, and provide responsive support via email, phone, and messaging.

Qualifications

• Strong customer service and communication skills.
• Organized and detail-oriented.
• Able to work remotely and manage own schedule.
• Professional, dependable, proactive.
• No prior experience required; full training provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills

Customer service

Communication

Remote work

Detail-oriented

Proactive

Tools

Booking tools

CRM systems

Job description

Destinationknot is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will coordinate booking details, assist with planning, and provide responsive support via email, phone, and messaging.