Remote Travel Agent

Adventuresbyamerica; San Francisco (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work environment

Structured onboarding and ongoing培训

Access to industry tools and supplier

Opportunities to grow within the org

Job summary

Adventures by America is seeking organized, customer-focused individuals to join our team as Remote Travel Advisors. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment.

You will communicate with suppliers and clients via phone, email, and chat platforms, maintain thorough records, and follow established procedures to quote, book, and service travel plans.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented with good organizational ability.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age and authorized to work in your location.
• Prior travel industry experience is helpful but not required; training is provided.

Responsibilities

• Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations.
• Provide general destination information and travel recommendations based on client preferences.
• Communicate with travel suppliers to confirm availability, pricing, and reservation details.
• Respond to inquiries through phone, email, and online communication platforms.
• Maintain organized client records and documentation.
• Follow company procedures for quoting, booking, and service.

Skills

Communication

Customer service

Detail-oriented

Independent remote work

Tools

CRM basics

Email platforms

Job description

About Us

Adventures by America is a professional travel services company specializing in leisure travel planning, including destination weddings, honeymoons, cruises, family vacations, and resort stays. We partner with established travel suppliers to coordinate customized travel arrangements for our clients.

Position Overview

We are seeking organized, customer-focused individuals to join our team as Remote Travel Advisors. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment.

Key Responsibilities

• Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations
• Provide general destination information and travel recommendations based on client preferences
• Communicate with travel suppliers to confirm availability, pricing, and reservation details
• Respond to inquiries through phone, email, and online communication platforms
• Maintain organized client records and documentation
• Follow company procedures for quoting, booking, and service

Qualifications

• Strong communication and customer service skills
• Detail-oriented with good organizational ability
• Comfortable working independently in a remote setting
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age and authorized to work in your location
• Prior travel industry experience is helpful but not required; training is provided

What We Offer

• Remote work environment
• Structured onboarding and ongoing training
• Access to industry tools and supplier partnerships
• Opportunities to grow within the organization

If you're passionate about customer service and excited about assisting clients with their travel plans, now is the time to consider joining our growing remote team. We look forward to connecting with you.