(Remote) Training Assessment Manager (Sales Associate)

ProTrain, LLC; United States; Remote; USD 35,000 - 38,000; Full time

Job summary

A leading college seeks a Training Assessment Manager to play a pivotal role in guiding prospective students toward career pathways. This position emphasizes excellent communication and customer service skills while helping students navigate training programs and financial assistance options, ultimately fostering their journey from education to employment.

Benefits

Competitive salary

Full-time, remote work environment

Ongoing professional development opportunities

10 paid holidays and 1 PTO day

401(k) with company match

Comprehensive health and dental coverage

Qualifications

• Strong communication and active listening skills.
• Tech-savvy with proficiency in Microsoft Office.
• CRM experience with SalesForce required.

Responsibilities

• Understand all training program offerings and modalities.
• Guide students through career assessments.
• Manage databases and follow-ups with prospects.

Skills

Communication

Customer Service

Tech-savvy

Time Management

Tools

SalesForce

Microsoft Office

Canva

Job description

POSITION OVERVIEW: Training Assessment Manager (TAM)

Location: Remote | Employment Type: Exempt Full-Time | Compensation: Base Salary ($35K - $38K)

ProTrain College (https://protrain.edu/) is a NC Licensed Proprietary School and a nationally accredited school through theMiddleStatesAssociation (https://msa-cess.org/ Middle States Association Commissions on Elementary and Secondary Schools) which is a worldwide leader in accreditationandschoolimprovement.Forover130years, Middle States has been helpingschoolleadersestablishandreachtheirgoals,developstrategicplans,promotestaff developmentandadvancestudentachievement.

ProTrain is seeking a dependable, motivated, and people-focused Training Assessment Manager (TAM) with a passion for education and a strong interest in sales. This is an entry-level sales role designed for individuals who are eager to guide others on their path from Education to Employment. Although the title includes “manager,” this is not a management role—rather, it focuses on assessing student needs and managing sales processes related to training and education.

As a TAM, you will be the first point of contact for prospective students, helping them identify the training programs that best match their career goals. You’ll play a vital role in advising students on educational pathways, assisting with enrollment and financing options, integrated with partner relationships and providing excellent customer service throughout their journey.

Key Responsibilities:

• Understand all training program offerings and their modalities: Online, Live Online Synchronous, In-Classroom, and Live Mentored.
• Guide students through career assessments to match them with appropriate programs.
• Advise students on financial assistance options based on their unique situations and school affiliations.
• Build a strong understanding of the certificates and credentials offered across programs.
• Manage prospect databases by conducting follow-ups, updating statuses, and maintaining accurate documentation.
• Assist students with class registration, payment plans, internship options, lab/test requirements, and onboarding processes.
• Offer proactive support and make recommendations to enhance the student experience.
• Monitor and identify student trends that could lead to corporate training opportunities.
• Collaborate on regional marketing ideas and recruitment campaigns.
• Occasionally represent ProTrain at events, virtual seminars, and trade shows.
• Create and assist in marketing efforts to include; social media, Facebook, LinkedIn, TikTok, Canva, and other marketing resources and campaigns is a must have.
• Meet and exceed monthly/quarterly sales goals as assigned.

Required Skills & Qualifications:

• Strong communication and active listening skills.
• Customer-service mindset with a nurturing approach.
• Tech-savvy with proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint).
• CRM experience with SalesForce required and others preferred (e.g., Hubspot).
• Marketing experience preferred (Canva knowledge)
• Excellent time management and multi-tasking abilities.
• Ability to work independently in a fast-paced, remote environment.
• Enthusiasm for helping people succeed through education and training.

What We Offer:

• Competitive base salary
• Full-time, remote work environment
• Ongoing professional development opportunities
• 10 paid holidays and 1 PTO day earned for every full month worked after 90-day probationary period
• 401(k) with a 3% company match, comprehensive health and dental coverage, and access to a variety of employee discount programs
• Meaningful work with a national impact on career development
• Employee Perks and Deals

Why Join ProTrain?

Founded in 2004, ProTrain delivers affordable and flexible educational programs across the U.S., partnering with colleges and universities to offer in-demand training in areas like IT, healthcare, business, and skilled trades. We proudly serve a wide variety of students, including corporate, military members, spouses (MyCAA), veterans, WIOA participants, and individuals pursuing career change or advancement.

At ProTrain, we believe in supporting our students every step of the way. Our Training Assessment Managers play a critical role in turning career goals into reality—one student at a time.

About ProTrain

Founded in 2004, ProTrain offers qualityInclassroom, Online and Live Online Synchronous training. We provide a Continuing Education (CE)-Turnkey Solution and partnership opportunities for institutions of higher learning to provide programs to various verticals such as Military Tuition Assistance, Military Spouses (MyCAA), Veteran and AUSA member discounts, Unemployed (WIOA), Corporate tuition assistance and Individuals (Credit cards, Payment Plans, Klarna).

ProTrain is an affordable solution for students seeking to prepare for an in-demand career that will help move them and America forward to achieve the goal of Education 2 Employment! Personal TrainingThe TrainingManager will work withclients and studentsthroughout the entire process before, during and after to assist with the student’s program of study.

At ProTrain, we realize that learning is a commitment that we are all making to have a better future. Our clients’ needs (partners and students) are paramount. We are committed to your success and ours, one student at a time.

ProTrain is an Equal Opportunity Employer. For more information, visit us at www.ProTrain.edu