Remote Trades Contractor Recruiter — Grow Our Network

FCT; California; Remote; USD 28,000 - 37,000; Full time

Benefits offered by this job

Remote work

Job summary

First American Home Warranty is seeking a Contractor Relations support specialist to manage contractor hiring cycles, gather documents, train on FA policies, and assist recruiters with leads, paperwork, and reporting for the Home Warranty Division.

The role involves contacting contractors nationwide, answering questions about procedures, negotiating pricing within guidelines, and ensuring licensing and insurance documentation is complete.

Qualifications

• 2+ years vendor management, Customer Service, Sales, or outbound telesales experience
• Detail oriented and able to prioritize with strong follow-up
• Good listening, verbal and written communication skills

Responsibilities

• Effectively manage and fill/close acquisition request from area managers
• Assist contractors with basic questions regarding home warranty procedures and policies
• Consistently overcome contractor objections and partner with prospective contractors
• Make outbound calls to contractors across the U.S. to market joining our contractor network
• Setup both physical and digital contractor profiles
• Follow up to obtain required paperwork including licenses and insurance
• Negotiate pricing within First American guidelines
• Ensure contractor coverage for territories by monitoring reports
• Train new employees in procurement processes and reporting tools
• Verify state license requirements are current
• Assist with processing company name changes for contractors
• Distribute leads to the team for hard-to-hire areas
• Assist in streamlining process flows and documenting changes
• Collaborate with Marketing on contractor recruitment
• Support daily/monthly production reporting

Skills

Vendor management

Customer Service

Outbound telesales

Microsoft Office

Education

High School Diploma

Some college preferred

Tools

Microsoft Office

Job description

First American Home Warranty is seeking a Contractor Relations support specialist to manage contractor hiring cycles, gather documents, train on FA policies, and assist recruiters with leads, paperwork, and reporting for the Home Warranty Division.

The role involves contacting contractors nationwide, answering questions about procedures, negotiating pricing within guidelines, and ensuring licensing and insurance documentation is complete.