Remote Ticket Sales & Service Specialist

League One Volleyball; Atlanta (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

LOVB (League One Volleyball) is seeking a motivated Ticket Sales & Service Representative to join our ticket sales team. This full-time role offers opportunities to sell individual tickets, group packages, and season memberships while delivering high-quality customer service to fans.

Remote (U.S.-based in Atlanta) with possible travel during the season. Ideal for candidates passionate about sports, sales, and memorable fan experiences; training and ongoing support provided.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in marketing, business, sports management, or related field a plus.
• Previous experience in sales or customer service is preferred but not required.
• Passion for sports and willingness to learn about ticket sales is encouraged.
• Experience with CRM software, ticketing platforms, or event coordination is a plus.
• Interest in volleyball or the sports industry is beneficial.

Responsibilities

• Execute established sales processes to sell single-game tickets, group packages, and season memberships.
• Contact prospective customers through outbound phone calls, emails, and in-person interactions following team guidelines.
• Respond to inbound ticket inquiries and provide accurate information about pricing, availability, and promotions.
• Maintain accurate records of customer interactions and sales activities in designated CRM systems.
• Follow department procedures for processing payments and completing ticket transactions.
• Collaborate with team members to achieve assigned sales activity goals.
• Represent the organization at games, events, and community outreach initiatives as directed by management.
• Escalate complex customer issues or pricing exceptions to a supervisor.

Skills

Customer service

Communication skills

Team collaboration

Self-motivated

Sports industry interest

Education

High school diploma

Tools

CRM software

Ticketing platforms

Google Workspace

Job description

LOVB (League One Volleyball) is seeking a motivated Ticket Sales & Service Representative to join our ticket sales team. This full-time role offers opportunities to sell individual tickets, group packages, and season memberships while delivering high-quality customer service to fans.

Remote (U.S.-based in Atlanta) with possible travel during the season. Ideal for candidates passionate about sports, sales, and memorable fan experiences; training and ongoing support provided.