Remote Telesales Associate USA

Just Energy Group Inc.; Houston (TX); Remote; USD 30,000 - 45,000; Full time

Job summary

Join a leading North American energy company as a Remote Telesales Associate. Engage with customers, drive sales conversions, and enjoy a transparent career progression path. This role requires strong communication skills and a commitment to meeting sales goals. Work from home while contributing to the company's growth in the energy sector.

Benefits

Vacation time

Employee Assistance Programs

Self-development courses

Qualifications

• Proven sales track record in a call center or Telesales environment.
• Strong computer skills, capable of using multiple systems.

Responsibilities

• Answer inbound sales calls and communicate pricing and promotions.
• Meet Key Performance Indicators for sales process and call quality.
• Build rapport and establish positive customer relationships.

Skills

Communication

Negotiation

Active Listening

Sales Processes

Education

High school diploma

Job description

Job Description - Remote Telesales Associate USA (251704044)

Position: Telesales Associate - Remote USA (located in TX, NC & SC)

Start Date: July 14, 2025

Compensation: Hourly + bi-weekly commission payout

Our mission is to create a true Center of Excellence by providing sales agents with a transparent, merit- and performance-based career progression path.

• Sales Agent progression opportunities every 6 months
• Additional commission level
• Vacation time
• Hourly rate increase

About Just Energy:

Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry into the twenty-first century. Operating in the United States and Canada, Just Energy serves residential and commercial customers with electricity, natural gas, water quality and filtration devices, and energy-efficient solutions including renewable energy options.

Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Your Opportunity:

As an inbound Telesales professional, you will play a pivotal role in helping the company achieve growth goals while maintaining exceptional customer experience and setting industry benchmarks. You will need to maintain high energy and enthusiasm to engage prospective customers and meet sales goals regularly. Strong communication skills and customer focus are essential for success.

Work Schedule: Reliable commitment to the full schedule is required, with hours from 11:00 am CST to 8:00 pm CST (Monday-Friday) and 9:00 am CST to 6:00 pm CST (Saturday & Sunday). Schedules typically include 4 weekdays and 1 weekend day per week.

Responsibilities:

• Answer inbound sales calls and effectively communicate pricing, promotions, and special offers to drive sales conversions.
• Navigate order entry systems efficiently.
• Tailor sales pitches to address customer needs and demonstrate service benefits.
• Accurately document interaction details.
• Meet Key Performance Indicators (sales process, call quality, attendance, call conversion, product selection).
• Build rapport and establish positive customer relationships to foster trust and loyalty.
• Stay educated on corporate initiatives, market changes, and process updates.
• Keep up-to-date with product features, specifications, pricing, and communicate key selling points clearly.

Requirements:

• High school diploma or equivalent (college or university education is a plus).
• Proven sales track record, preferably in a call center or Telesales environment.
• Excellent verbal communication skills and ability to engage customers.
• Persuasive, confident sales approach with strong negotiation skills.
• Deep understanding of sales processes.
• Active listening and consultative selling skills.
• Results-oriented with a focus on exceeding sales targets.
• Strong computer skills, capable of using multiple systems simultaneously.
• Availability to work scheduled days/times, including 4 weekdays and 1 weekend day.
• Access to reliable high-speed internet; a hardwired connection is recommended.

Just Energy offers comprehensive benefits, Employee Assistance Programs, self-development courses, and awards to recognize employee achievements. We are committed to diversity, inclusion, and equal opportunity employment.