Remote TeleNurse Triage Lead

Springfield Clinic; Springfield (IL); Híbrido; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Potential to work from home

Descripción de la vacante

Springfield Clinic in Springfield, IL is seeking an RN TeleNurse to triage incoming patient calls, applying the nursing process from assessment through evaluation. You will lead with calm, clear communication and serve as a resource, educator, and advocate for patients.

Responsibilities include identifying emergencies, coordinating interventions such as ambulance transport when needed, documenting all calls, maintaining confidentiality, and supporting scheduling and referrals.

Formación

• RN licensure in Illinois required.
• Minimum of three years of clinical experience in acute ambulatory or acute care.
• ER or Home Health experience preferred.

Responsabilidades

• Triage patient calls using the nursing process.
• Identify life-threatening emergencies and coordinate interventions.
• Document calls and patient history accurately.
• Schedule patient appointments per guidelines.
• Educate patients and callers according to practice guidelines.
• Maintain confidentiality and comply with policies.

Conocimientos

Nursing triage

Phone communication

Clinical assessment

Documentation

HIPAA compliance

Educación

RN license (Illinois)

Descripción del empleo

Springfield Clinic in Springfield, IL is seeking an RN TeleNurse to triage incoming patient calls, applying the nursing process from assessment through evaluation. You will lead with calm, clear communication and serve as a resource, educator, and advocate for patients.

Responsibilities include identifying emergencies, coordinating interventions such as ambulance transport when needed, documenting all calls, maintaining confidentiality, and supporting scheduling and referrals.