Remote Telemetry & Performance Data Analyst

Rackner; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Rackner is seeking a Telemetry & Performance Data Analyst for Federal Health IT to turn data into actionable insights, build dashboards, and track KPIs. This remote US-based role focuses on health data, performance, and continuous improvement to support technical and operational excellence.

You will develop Power BI dashboards, monitor metrics, and collaborate with cross-functional teams to drive data-driven decisions and improve user experience across federal health IT programs.

Qualifications

• 3+ years in data analysis, BI, or performance reporting.
• Proficient with Power BI and SQL.
• Experience with monitoring/analytics tools such as Splunk or ServiceNow.
• Strong analytical and communication skills.
• Ability to present findings to technical and non-technical audiences.
• Ability to meet applicable background investigation requirements.

Responsibilities

• Collect, analyze data from multiple systems to track performance and operational trends.
• Develop and maintain interactive dashboards/reports using Power BI.
• Establish and monitor KPIs, ensuring data accuracy and reliability.
• Analyze historical data to identify trends, measure progress, and establish baselines.
• Track user engagement, training effectiveness, and technology adoption.
• Identify data gaps, troubleshoot reporting discrepancies, and recommend improvements.
• Collaborate with cross-functional teams to support reporting needs and data-driven decision-making.

Skills

Analytical thinking

Communication

Problem solving

Tools

Power BI

SQL

Splunk

ServiceNow

Job description

Rackner is seeking a Telemetry & Performance Data Analyst for Federal Health IT to turn data into actionable insights, build dashboards, and track KPIs. This remote US-based role focuses on health data, performance, and continuous improvement to support technical and operational excellence.

You will develop Power BI dashboards, monitor metrics, and collaborate with cross-functional teams to drive data-driven decisions and improve user experience across federal health IT programs.