Remote Telecom & Data Center Quality Auditor

FailSafe Communications

Northern (KY)

Hybrid

USD 90,000 - 130,000

Full time

8 days ago
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Job summary

OmniOn Power is seeking a Telecomm Quality Specialist - Northeast for a 100% remote role. The ideal candidate has extensive DC power field experience and will audit telecom, cable, and data-center installations to ensure compliance with standards and customer requirements.

Travel up to 60% to customer sites is required, with reporting to the Services Quality Leader. Preferred locations include PA, MD, NJ, DE, OH, or WV.

Qualifications

  • 10 years of field experience in a DC power installation role
  • Experience auditing, inspecting, installing, or managing work in telecom, cable, wireless, electrical, or data-center environments
  • Working knowledge of customer installation standards, quality systems, field documentation, and corrective-action processes
  • Ability to read and interpret technical drawings, scopes of work, standards, and installation documentation
  • Knowledge of Engineering requirements of DC Power products and TELCO industry standards
  • Strong written communication, attention to detail, and ability to communicate findings constructively with field and operational teams
  • Ability to work independently in field environments and manage travel requirements

Responsibilities

  • Conduct field audits of telecom, cable, and data-center installations to verify workmanship, safety, completeness, and compliance with customer, regulatory, industry, and internal requirements
  • Interpret customer standards, scopes of work, and installation requirements; communicate clear expectations to field teams and operational leaders
  • Document audit results, identify nonconformances and recurring trends, and support corrective actions through closure and effectiveness verification
  • Support the Services Quality Management System by maintaining audit records, contributing to procedures and work instructions, and promoting standardized execution across operations
  • Partner with operations, project management, and field teams to resolve quality issues, reduce rework, improve customer satisfaction, and strengthen first-time quality
  • Develop and deliver training, coaching, and feedback related to installation standards, audit findings, quality procedures, and continuous improvement opportunities
  • Analyze audit data, customer feedback, and performance metrics to identify risks, improvement opportunities, and best practices
  • Share lessons learned and effective practices across teams to support consistent performance and continuous improvement
  • Travel up to 60%, as required, to customer sites and operational locations

Skills

Field experience in DC power
Auditing/inspection experience
Reading electrical drawings
Written communication
Travel readiness

Education

Licensed Master Electrician

Tools

Salesforce
Microsoft Office

Job description

OmniOn Power is seeking a Telecomm Quality Specialist - Northeast for a 100% remote role. The ideal candidate has extensive DC power field experience and will audit telecom, cable, and data-center installations to ensure compliance with standards and customer requirements.

Travel up to 60% to customer sites is required, with reporting to the Services Quality Leader. Preferred locations include PA, MD, NJ, DE, OH, or WV.

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