Remote Technical Writing Intern - AI-Driven Documentation

3M HEALTHCARE; Longwood (FL); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Mentorship

Cross-department exposure

Portfolio of real-world docs

Job summary

Toptech Systems is seeking a motivated Technical Writing Intern for a 13‑week paid program in Longwood. You’ll support documentation and customer support initiatives while learning how AI tools and Copilot enhance knowledge bases.

You’ll work closely with the Associate Director of Customer Support and the Technical Writer, gaining exposure across departments and contributing to product documentation that informs both users and internal teams.

Qualifications

• Pursuing a Bachelor's degree in English, Technical Writing, or related field with ~3.0 GPA or higher.
• Experience with technical writing or documentation is preferred.
• Strong writing, editing, and attention to detail are essential.
• Interest in software documentation and AI-assisted tools is a plus.
• Willing to learn new systems and adapt to evolving needs.

Responsibilities

• Review and edit Toptech product documentation for Copilot integration.
• Update content for clarity, completeness, and AI readability.
• Edit screenshots and images; ensure accuracy and consistency.
• Collaborate with the Customer Support and Technical Writing teams.
• Develop AI-friendly documentation processes and standards.

Skills

Strong written communication

Editing skills

Attention to detail

Willingness to learn

Academic writing

Education

Bachelor’s degree in English, Technical Writing, Professional Writing, Communications, or related field

Tools

Copilot

Job description

Toptech Systems is seeking a motivated Technical Writing Intern for a 13‑week paid program in Longwood. You’ll support documentation and customer support initiatives while learning how AI tools and Copilot enhance knowledge bases.

You’ll work closely with the Associate Director of Customer Support and the Technical Writer, gaining exposure across departments and contributing to product documentation that informs both users and internal teams.