Remote Technical Writer for Litigation Platform

Syllo; United States; Remote; USD 140,000 - 160,000; Full time

Job summary

Syllo in the United States is seeking a documentation specialist to organize and grow our documentation library. You will author internal and client-facing documentation on how to use Syllo at every stage of the litigation journey, ensuring clarity across multiple user personas.

You will also create quick-turnaround client questions and tailor guides for distinct user groups, including litigators, paralegals, eDiscovery specialists, and admins, while refining release notes for practical client

Responsibilities

• Own the organization of documentation
• Create documentation by authoring internal and client-facing docs on how to use Syllo at each stage of the litigation journey
• Author client-facing documentation on new, complex features
• Create quick-turnaround answers from clients about the product
• Edit release notes to maximize usefulness for clients

Job description

Syllo in the United States is seeking a documentation specialist to organize and grow our documentation library. You will author internal and client-facing documentation on how to use Syllo at every stage of the litigation journey, ensuring clarity across multiple user personas.

You will also create quick-turnaround client questions and tailor guides for distinct user groups, including litigators, paralegals, eDiscovery specialists, and admins, while refining release notes for practical client